Terms of Service

Last Updated: 27-09-2024

Welcome to the website of Jonathän Jouan Studios ("we", "our", "us"). By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, you may not use our website.

1. General Information

This website provides information about Jonathän Jouan Studios and displays the art pieces available for purchase. However, all sales are made through direct contact and inquiries. No direct sales are conducted via the website.

2. Orders and Inquiries

  • All inquiries about purchasing art must be made through the contact forms provided on the website or via the email address listed.

  • Once an inquiry is received, we will provide further details about pricing, availability, payment methods, and delivery.

  • All sales are subject to availability, and we reserve the right to refuse any order or inquiry at our discretion.

3. Payment and Pricing

  • Payment details, including methods and terms, will be discussed directly after an inquiry is made. We accept bank transfer, mobilepay for Denmark.

  • Prices are not always listed on the website and will be provided upon request. Pricing may vary depending on the complexity of the piece, materials used, and other factors and can also change on our discretion.

4. Shipping and Delivery

  • Shipping terms and delivery costs will be arranged with the customer directly after purchase details are finalized.

  • We are not responsible for delays caused by shipping providers but will assist in resolving any issues.

  • International shipping may be subject to customs, duties, or other taxes, which are the responsibility of the buyer.

5. Returns and Refunds

  • Due to the custom nature of the artwork, all sales are final.

  • In case of damage during shipment, please contact us within 14 days of receiving the piece, and we will assess the situation for potential compensation or repair.

  • We reserve the right to refuse returns, repairs, or refunds based on the nature of the request.

6. Intellectual Property

  • All content on this website, including images, text, and designs, is the property of Jonathän Jouan Studios and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

  • We strive to provide accurate information on our website; however, we make no warranties or guarantees regarding the accuracy or completeness of the content.

  • Under no circumstances shall Jonathän Jouan Studios be liable for any direct, indirect, incidental, or consequential damages that may result from the use of our website or the purchase of artwork.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of Denmark.

  • Any disputes related to these terms shall be resolved in the courts of Denmark.

9. Contact Information

If you have any questions regarding these terms, please contact us at: jonathanjouanstudios@gmail.com

Privacy Policy

Last Updated: 27-09-2024

At Jonathän Jouan Studios, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect personal information when you:

  • Contact us through our website forms or via email

  • Inquire about purchasing art or collaborating with us

The types of information we collect may include:

  • Name

  • Email address

  • Phone number

  • Any other details you provide related to your inquiry or order

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries

  • Process orders and handle transactions

  • Communicate with you about updates, new works, and exhibitions (only if you have opted in to receive marketing communications)

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With service providers who assist in processing payments or shipping artwork

  • If required by law, such as to comply with a legal obligation or respond to a government request

4. Data Security

We take appropriate security measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be completely secure. By using our website, you acknowledge that you are aware of these risks.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and collect information about how you interact with the site. You can set your browser to refuse cookies if you prefer, but this may limit certain functionalities on the site.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request the correction or deletion of your personal data

  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at jonathanjouanstudios@gmail.com .

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Information

For any questions regarding this Privacy Policy or to request access to your personal information, contact us at: jonathanjouanstudios@gmail.com